This Privacy Policy (“Policy”) sets out the basis on which MeowPrint Pte. Ltd. (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
At MeowPrint Pte. Ltd., we take as much care protecting your data as we do with our work. This notice is intended to notify you of our compliance with the PDPA’s requirements and the measures we have taken to safeguard the information you have given us.
Personal Data
1. As used in this Policy:
“customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us;
“personal data” means data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
2. Depending on the nature of your interaction with us, the personal data we may collect includes your name, company name, email address, telephone number, delivery address, order details and any artwork or files you send us. When you use our website, we may also collect device and usage information, such as your IP address, browser type and the pages you visit (see Cookies and Analytics below).
3. Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).
Collection, Use and Disclosure of Personal Data
4. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
5. We may collect and use your personal data for any or all of the following purposes:
(a) operating our website, meowprint.sg, and its subdomains (the “Website”);
(b) communicating with our customers;
(c) updating your personal and contact information;
(d) performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
(e) verifying your identity;
(f) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
(g) managing your relationship with us;
(h) processing payment or credit transactions;
(i) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
(j) statistical, analysis, planning and reporting;
(k) any other purposes for which you have provided the information; and
(l) any other incidental purposes related to or in connection with the above.
6. We may disclose your personal data:
(a) where such disclosure is necessary to fulfil our obligations in the course of or in connection with providing you with the goods and services you requested;
(b) to agents, outside service providers, and other businesses that we have hired to carry out any of the tasks in connection with the purposes above; or
(c) where required to comply with any applicable laws, rules, guidelines, codes of conduct or regulations, or to support law enforcement and investigations by any regulatory or governmental body.
7. For a reasonable amount of time after your relationship with us (for instance, in accordance with a contract) has ended or changed in any manner, the purposes stated in the aforementioned clauses may still be applicable (including, where applicable, a period to enable us to enforce our rights under a contract with you).
Use of the Legitimate Interests Exception
8. Without your consent, we may collect, use, or disclose your personal data in line with the PDPA for the justifiable needs of MeowPrint Pte. Ltd. or another person. Before relying on the PDPA’s legitimate interests exception, MeowPrint Pte. Ltd. will assess the possible harm to the individual and determine that the legitimate interests outweigh any harm.
Withdrawing Your Consent
9. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until you withdraw it in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
10. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within fourteen (14) business days of receiving it.
11. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 9 above.
12. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.
Access to and Correction of Personal Data
13. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.
14. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
15. We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
Protection of Personal Data
16. We use reasonable administrative, physical and technical measures to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
17. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. If a data breach occurs that the PDPA requires us to report, we will notify the Personal Data Protection Commission and the affected individuals as required.
Accuracy of Personal Data
18. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.
Retention of Personal Data
19. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
20. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
Transfers of Personal Data Outside of Singapore
21. Some of our service providers, such as email, messaging (including WhatsApp), analytics, form and hosting providers, may store or process personal data outside Singapore. Where this happens, we take steps to ensure that your personal data receives a standard of protection at least comparable to that under the PDPA.
Cookies and Analytics
22. Our Website uses cookies and similar technologies to keep it working, to protect our forms from spam, and to understand how visitors use it. These include Google Analytics (through Google Tag Manager) and Google reCAPTCHA. They may collect information such as your IP address, device and browser type, the pages you visit and how long you stay.
23. You can block or delete cookies in your browser settings. Some parts of the Website may not work properly without them.
External Websites
24. The Website contains links to external websites. We make no representations as to the quality, suitability, functionality or legality of the material on external websites that are linked to, or to any goods and services available from, such websites. The material is only provided for your interest and convenience. We do not monitor or investigate such external websites and we accept no responsibility or liability for any loss arising from the content or accuracy of the material and any opinion expressed in the material should not be taken as our endorsement, recommendation or opinion. This Policy does not extend to your use of such external websites. You are advised to read the privacy policy or statement of such external websites before using them.
● Protection active
Copying Our Website, Content and Images
Our website, content and images are actively protected and may not be copied or reused.
25. Ownership. Unless stated otherwise, MeowPrint Pte. Ltd. owns the design of this Website, our name and cat logo, and all content we create, including, but not limited to, text, images, layouts and edits. Third-party material belongs to its respective owners. In Singapore, copyright applies automatically under the Copyright Act 2021.
Reference: Copyright Act 2021 · Intellectual Property Office of Singapore (IPOS)
26. Permitted use. You are welcome to browse this Website for your own reference when considering our products and services.
27. Restrictions. Without our written permission or licence, you may not copy, reproduce, publish, adapt, share or otherwise communicate to the public the design, content or images of this Website, in whole or in substantial part, or use them anywhere else. This includes, but is not limited to, other websites, marketplaces, catalogues, quotations, adverts and social media.
28. Edited copies. These restrictions also apply to edited copies. Changing our designs, content or images does not make them yours. This includes, but is not limited to, editing, cropping, recolouring, redrawing and rewording. You may not remove, crop out, obscure, alter or otherwise interfere with any watermark, ownership mark or other rights management information. You also may not share copies from which any such mark or information has been removed.
Reference: Copyright Act 2021 · IPOS, Infringement and Enforcement
29. Protection measures. Our team puts considerable time and effort into creating the designs, content and images on this Website. We protect them through measures including, but not limited to:
- Ownership marks on our images
- Dated records of what we publish, including records held by independent third parties
- Ongoing monitoring for copies online
These protection measures help us show that the work is ours and that we published it before any copy appeared. They will be used as evidence in any action we take.
30. Enforcement. When we find a copy, we gather evidence and will take action, with or without notice. This may include, but is not limited to:
- Contacting the individual or company responsible
- Reporting the copy to the platforms and service providers involved
- Pursuing legal action and seeking remedies under the Copyright Act 2021 and other applicable laws
We continue to monitor the copy until it is removed or we consider the matter resolved. Any delay in acting does not mean we accept the copy or waive our rights.
Reference: IPOS, Infringement and Enforcement
31. Reporting copies. If you see our designs, content or images used elsewhere, please let us know at sales@meowprint.sg.
Data Protection Officer
32. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Contact No.: 9177 8460
Email Address: dpo@meowprint.sg
Effect of Policy and Changes to Policy
33. This Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
34. We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Last Updated: 07/10/2026